Notice to travellers coming to Barcelona

Notice to travellers coming to Barcelona

LATEST NEWS - 2020/12/01

Barcelona is not confined but strict sanitary rules are still in force with a curfew from 10pm to 6am throughout Catalonia until 4/01/2021.

 

What are the mandatory documents / tests to be provided at the Spanish border?

 

1/ A QR CODE of sanitary control is mandatory for all foreigners arriving in Spain :
Before entering Spain, foreign travelers must fill out an online form to obtain a QR code via this website: https://www.spth.gob.es/

Plus: find all the information about arrivals and departures at Barcelona airport.

 

2/ A PCR TEST is mandatory for all passengers coming from a country with a high risk of coronavirus:

Since November 23, 2020, all passengers arriving from a country with a high risk of SARS-CoV-2 coronavirus must present a certificate with a NEGATIVE PCR result (COVID-19 RT-PCR), issued within 72 hours prior to their trip, in order to enter Spain by sea or air (the test is therefore not mandatory for arrivals via land borders).

This test does not apply to travellers in transit.
This certificate or supporting document must be the original, written in Spanish and/or English and can be presented in paper or electronic format.

 

The document (PCR test) will contain at least the following information :

  • name of the traveler
  • passport or identity card number
  • test date
  • identification and contact details of the center that performed the analysis
  • technique used and negative test result.

The personal identification number (passport/DNI) used to obtain the QR code must be the same as the one on the negative PCR certificate.

 

Upon arrival in Spain, you will still be subject to a health control at the airport and after evaluation by the health authority (including documentary control), you may be tested for COVID-19.

 

The list of countries at risk is updated daily on this page: 

https://www.mscbs.gob.es/profesionales/saludPublica/ccayes/alertasActual/nCov/spth.htm

 

For information, as of November 23, 2020, the list of countries deemed to be at risk, based on the grey and red zones defined by the European Union, was as follows:

Germany
Austria
Belgium
Bulgaria
Cyprus
Croatia
Denmark (except Faroe Islands and Greenland).
Slovenia
Estonia
France
Greece (with the exception of the regions of Kitri, Ionia Nisia, Dytiki Ellada and Sterea Ellada).
Hungary
Ireland
Iceland
Italy
Latvia
Lithuania
Luxembourg
Malta
Norway (except the regions of Rogaland, Møre og Romsdal, Nordland, Viken,
Innlandet, Vestfold og Telemark, Agder, Vestland, Trøndelag and Troms og Finnmark).
The Netherlands
Poland
Portugal (with the exception of the Autonomous Region of the Azores)
Czech Republic
Romania
Sweden
Liechtenstein
Slovakia

 

Countries outside the EU are those with an incidence rate of more than 150 per 100,000 inhabitants over 14 days:

Albania
Andorra
Argentina
Armenia
Aruba
Bahrain
Belize
Bosnia and Herzegovina
Cape Verde
Colombia
Costa Rica
United Arab Emirates.
United States
Russia
Georgia
Gibraltar (United Kingdom)
Guam
Jordan
Kuwait
Lebanon
Libya
Northern Macedonia
Morocco
Moldova
Monaco
Montenegro
Palestine
Panama
French Polynesia (France)
Puerto Rico
United Kingdom
San Marino
San Martin
Serbia
Switzerland
Tunisia
Ukraine

 

 

UPDATE - 2020/09/09

Covid-free

Practically all the tourist monuments are open in Barcelona in this month of September 2020. Standards of distances have been established to comply with the health rules "Covid Safe".
They are indicated on our website by a logo "Covid Safe" on all monuments concerned.

 

 

Discover for example our Gaudi Bundle, combined tickets to visit the Sagrada Familia and Güell Park in one purchase!

 

 

UPDATE - 27/07/2020

Barcelona Airport: After terminal T1 in June, two more terminals are open since 24/07/2020: T2A and T2B.

 

Practical information for travelling to Barcelona:

Arrivals and departures Barcelona Airport

Hotels in Barcelona and Covid free:  for safe accommodation

 

JUNE 21 st UPDATE

Barcelona opens its doors to tourism. It's official!
The entire Spanish territory is now accessible to foreign tourists.  

 

We recommend that you make your reservations for your visits to Barcelona now, as there will be a limited number of places available. If you book now, you will be able to visit our most emblematic monuments.

 

PAST INFO

The rapid spread of the Coronavirus is plunging the world into uncertainty. Barcelona.com puts the health of its community, as well as that of its guides and external suppliers, above any other consideration. On this page you will find information that we hope you will find useful. 

 

In Spain, and more specifically in Catalonia, the current situation is as follows:

Barcelona's most emblematic monuments such as the Sagrada Familia or the FC Barcelona stadium - Camp Nou - have decided to close their doors without a new date being given. Other places or services, such as tourist buses, have also been suspended. Events such as concerts or football matches have simply been cancelled.  From 14/03 Catalonia has been confined and all shops, restaurants and terraces will remain closed.

 

As for buying tickets in Barcelona.com :

If you cannot select the date chosen it means that the ticket in question is not available for the reasons mentioned above. 

 

Regarding the refund of tickets previously purchased:

If it is a ticket to attend a FC Barcelona match at Camp Nou Stadium: please download the pdf file and then contact our services specifying your reference number. (Make sure that the ticket was purchased on the Barcelona.com website and your reference number begins with "BCOM...") 

 

If it is a ticket to visit a monument or a service related to tourism:

As this situation was unexpected we are now gathering all the information we need from our partners to give you the service you deserve. 

 

Because of the large amount of requests we receive for refunds we had to stop answering your email to be able to focus on doing the right thing regarding cancellations. Therefore we will get back to you regarding refunds in the coming weeks. Since a lot of offices from museums/attractions are empty right now this takes longer than usual. 

 

We highly appreciate your understanding and patience in these uncertain times and we are working hard to make sure we overcome this. 

If you have other questions, please contact our services at the following email address: ticketing@barcelona.com with your reference number.  

 

For any other information, please use our contact page.  

 

Thank you and we hope to see you soon in Barcelona! 

#keepsafe

The Barcelona.com team

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