FC Barcelona Tickets FAQ

How and where to buy FC Barcelona tickets?

You can easily buy FC Barcelona tickets on our website by going to the match page you want to see at the Olympic Stadium (while Camp Nou stadium is being remodeled). Just look at the information, select the category and number of seats you want, then follow the secure online purchase procedure. Fill in all the form, pay your order and you will immediately receive an email confirmation of your purchase with all the information concerning the good progress of your order.

>> Finally, a word of advice > As soon as you know the dates of your hotel in Barcelona, rush out and buy your FC Barcelona ticket, you're not the only Barça fan ;-) 

What time is the FC Barcelona game?

FC Barcelona's games at the Olympic Stadium (while Camp Nou stadium is being remodeled), are usually played at 8pm, 9pm or 10pm.

Can time and date of a FC Barcelona match change between the ticket goes on sale and the date of the match?

Yes, the time and date of a FC Barcelona match can change between the time the ticket goes on sale and the day of the match, that's why we indicate for each match whether the time and date are official or whether they have yet to be confirmed.

Why can the schedule of a FC Barcelona game changes?

The date and time of a Barcelona FC match may change, as in all championships, mainly because of TV rights and the calendar of European competitions, two points which concern the FC Barcelona, more than any other team; -).

Note, for example, that matches scheduled for Sunday may be postponed to Saturday because of television broadcasting policy or European competition obligations (such as the UEFA Champions League or UEFA Cup).
Wednesday matches can also be postponed to Tuesday or Thursday. Please take this into account when purchasing the product. We strongly advise you to consult our site or the newspapers for any possible date changes.

Our advice to avoid any unpleasant surprises due to a possible schedule change. We advise you to plan a long weekend in Barcelona, ideally arriving on Fridays and leaving on Mondays. So you're sure to see your game.

When does the date and time of a FC Barcelona match are confirmed?

The exact date and time of a Barcelona FC match are known 10 days before the match. From then on, this information is official and will not change. We indicate, when it's official, immediately on concerned match on sale.

Can we watch a FC Barcelona match with children and newborns?

With the children, yes, you can watch a Barcelona FC match. However, it is important to know that children pay as adults! So you have to buy a ticket for them too.

No, we can't watch a game with newborns. They are not admitted to the Olympic Stadium (while Camp Nou stadium is being remodeled) for security reasons. So you can't take advantage of your space to bring your baby in and keep him or her on your lap.

Which is the payment method?

The payment is made online by means of a safe connection by Visa or MasterCard credit/debit cards. In order to let you know that the purchase is really being processed, you will be sent a confirmation e-mail.

Which stadium areas do the tickets correspond to?

In deference to our customers, we always offer the best tickets available in the chosen areas. For further information, see the map.

Where will I receive my tickets?

FC Barcelona tickets will be delivered by email on a pdf file.

When do you receive FC Barcelona tickets purchased on this website?

Barcelona tickets are only issued in Barcelona and Spain 2-3 days before the match.

How do I collect my tickets if I don't have an address in Spain?

If you do not have an address in Spain to receive your tickets - for example, if you are not staying in a hotel in Barcelona - you can pick up your tickets at an office near the Camp Nou stadium, which opens every game day four hours before the match.

How do I know my purchase order has been successfully received?

Once the transaction has been successfully completed, you will be sent a confirmation e-mail with all the details related to your purchase. 

If I do buy the tickets with much anticipation, do you apply any kind of discounts?

We apply discounts for our usual customers and groups. If this is your case, please contact us. 

Does the ticket price include postage and VAT?

Yes, delivery costs for FC Barcelona tickets and VAT are included in the ticket purchase price.

I would like to modify my purchase order. How can I do it?

In order to change any data: address, arrival date, and so on, you must send us an e-mail with all these changes, at "football @ barcelona.com" and we will be pleased to help you.

What does 'to buy in the "Booking" mode' mean ?

If you wisk to book tickets that are not in stock, as soon as we receive your booking order we do our best to get them. Once we obtain the tickets, we send you a booking confirmation e-mail. If we do not manage to get the tickets, you are refunded 100% of the amount paid and our company is exempt from any liability regarding any inconvenience caused to the customer.

Is the ticket price given the real ticket price?

No. Our customer-oriented policy is to sell a service called Ticket Package. We do not sell the ticket only. The Ticket Package, depending on the city or the event, may include: the event tickets, a souvenir, a city guide book or map, and home delivery service.… In many occasions, in order to guarantee the tickets availability for our customers, we have to buy the tickets at a higher price than their face value. Hence, our tickets can be more expensive than the tickets real price (face value). Or else, depending on supply-demand, we establish our Ticket Packages prices.

Is there any emergency telephone number?

In case you have a last minute emergency, you can contact us at the customer service telephone number available 24 hours/day and effective 72 hours before the event. This phone number is indicated in the ticket's confirmation order. In any case, you can contact us at: football @ barcelona.com  

Can I cancel my tickets?

Cancellations, changes or refunds are not allowed once the purchase or the booking has been accepted. Refunds are only accepted if our company does not manage to fulfill the purchase or booking. Before cancelling the purchase or booking -in case we did not manage to obtain the tickets chosen category- we would offer you lower category tickets and the difference in price would be refunded.

The match date can be rescheduled: from Sunday to Saturday or to any other day, as well as, from Wednesday to another weekday.
The date/time changes are due to TV broadcastings or Championships commitments the Clubs are subject to. Hence, our customer is responsible for checking the final date/time match. These changes may occur up to 7 days before the event. 

Do you have any additional questions?

Drop us a line at "football @ barcelona.com" and we will be pleased to help you.

If you have bought your tickets at www.fcbarcelona.com, the official website for the club, please contact them for any enquiry. In that case, we can’t help you.
You can contact them at [email protected] or call to +34902189900

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